This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering standards. During transaction processing, we may also collect financial data — including payment method references and transaction amounts — to ensure accurate and secure handling of your funds.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that the service functions correctly for you. Cookies are used to remember your preferences and keep your session active; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how the platform operates.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Personal and financial information is stored on secure servers with restricted internal access — only staff members who require your data to perform their specific role are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways require transaction details to process your deposits and withdrawals. Identity verification services may receive documentation you submit during account verification. Where required by law or by a regulatory authority, we may also disclose relevant data to comply with our legal obligations. In each case, data is shared only to the extent necessary and with parties who are contractually required to handle it responsibly.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by applicable regulations — typically several years — after which data is securely deleted or anonymised. This retention period exists to satisfy legal, financial, and compliance requirements.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable data protection law.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following notification of changes constitutes your acknowledgement of the updated policy.