These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use SpinPolo.

Player Eligibility and Account Responsibilities

To register and play on SpinPolo, you must be at least 18 years of age. We reserve the right to request proof of age at any point, and we will suspend or close any account where this requirement is not met. Adult residents in the United Kingdom are eligible to register and play under these terms.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under your own name or another identity — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close all associated accounts, void any pending bonuses, and withhold funds where there is evidence of abuse.

When you register, you are required to provide accurate, complete, and current personal details. You are responsible for keeping this information up to date. You are also solely responsible for maintaining the confidentiality of your login credentials. We strongly advise that you do not share your password with any third party. Any activity carried out under your account is your responsibility, and we cannot be held liable for losses arising from unauthorised access where you have failed to keep your credentials secure.

Bonuses, Deposits, and Withdrawals

When you claim a bonus, specific conditions apply before any associated winnings can be withdrawn. A wagering requirement of 35 times the bonus amount must be completed within the validity period stated at the time of the offer. A minimum deposit of £20 is required to activate a bonus, and a maximum bet of £5 per round applies while a bonus is active. Bets placed above this limit during an active bonus may result in the bonus and any derived winnings being voided. A bonus code is required to claim eligible offers, and bonuses are valid for 10 days from the date of activation.

The minimum deposit and minimum withdrawal amount is £20. We aim to process withdrawal requests within 0 to 24 hours, though processing times may vary depending on your chosen payment method. We reserve the right to carry out identity and payment verification checks before releasing funds. Failure to complete verification in a timely manner may delay your withdrawal.

Prohibited conduct includes, but is not limited to: operating more than one account, engaging in collusion with other players, exploiting software errors or technical faults for financial gain, and using automated tools or scripts to interact with the site. Where we have reasonable grounds to suspect any of the above, we may suspend your account pending investigation, withhold withdrawals, and permanently close your account if the breach is confirmed. We will not be obligated to return bonus funds in such circumstances.

We may update these terms at any time. Where changes are material, we will make reasonable efforts to notify you in advance. Continued use of SpinPolo following any update constitutes your acceptance of the revised terms. If you have a dispute regarding these terms or any decision we have made, please contact our support team in the first instance. We are committed to resolving disputes fairly and in a reasonable timeframe.